Automations & AI Fluency Training
Most small businesses lose hours every week to the same manual jobs: copying details between tools, chasing follow-ups, answering the same questions. We find those jobs, automate the ones that are worth it and write down how everything works, so your team can run it without us. We also run AI fluency training, so your team learns to use AI tools confidently and safely in their day-to-day work.
What's included: a process review to map how work moves through your business and pick the tasks worth automating first; automations in the tools you already use, like connecting apps, routing enquiries, sending follow-ups and keeping records up to date; plain-English playbooks for each process and automation; and handover and training so your team can use, check and adjust everything with confidence.
A good fit if you repeat the same admin every week, how things get done lives in one person's head, or you want AI to help but aren't sure where it fits.
Brand Guideline
AI tools are only as on-brand as the instructions you give them.
What's included: brand guidelines covering your voice and tone, colours, typography, logo use and do's and don'ts; a Claude branding skill built from them, ready for your team to add to Claude; templates for the content you make most, like social posts, emails and proposals; and a team walkthrough so on-brand work becomes the default.
A good fit if your brand lives across scattered files, AI drafts don't sound like you, or several people create content for your business.
How working together works
The same simple process for both services, so you always know what happens next.
Plain English
No jargon and no hype. We explain what AI can and can't do for your business, so you can make decisions with confidence.
Quick wins first
We start with low-risk tasks that free up time quickly, then build from there once you've seen results.
Tools that fit
We make the most of the software you already pay for before suggesting anything new.
Your team on board
Hands-on training and simple rules for using AI safely, so everyone feels confident using it.